Forums / Install & configuration / Problem with upload packages and images

Problem with upload packages and images

Author Message

Radek Kuchta

Monday 18 September 2006 1:00:58 am

Hi all,

I'm using eZ ver. 3.8.4 and I have a big problem with uploading files.
Everything was ok as long as I've changed the domain name.

When I was installing the eZ system I was using: domain.com/ez/ and domain.com/ez/index.php/admin

I was change the domain name to: domain2.com and admin.domain2.com and since that I have a problem with upload files. I've chnged in setting/overrida/site.ini.append.php SiteURL and HostMatchMapItems (I'm using MatchOrder=host;uri).

If I want to upload new packages or upload images (in image class) then nothing is happening. I mean - the file is not uploading.
I've checked the dir var/my_site/storage/images/my_node/gallery/ and var/storage/packages/... and there is no my uploaded files :(

My question is why ? and what should I do / change / repair to have an opportunity to upload files ?

http://ez.no/certification/verify/272582

Claudia Kosny

Monday 18 September 2006 11:34:30 am

Hello Radek

Did you change only the name of the domain or also the location? If you don't get any error messages in the debug outpu at all t (also check the logs for your previous attempts) make sure that the file permissions for the var folder and its subdirectories are correct.

Greetings from Luxembourg

Claudia

Radek Kuchta

Monday 18 September 2006 1:37:06 pm

Hello Claudia

I've found the reason :)
I didn't have the tmp dir ! That was a problem.

Thank you for your interest in my problem :)

http://ez.no/certification/verify/272582

Philip K.

Thursday 16 November 2006 7:22:05 am

OK, I have the same problem... where do I have to put this /tmp directory?

I created a /tmp directory in the server root (/) and set this path in php.ini upload_dir.
Restartet apache - no changes...

What else can I do?

Thanks for your help.

Linux is like a wigwam; no windows, now gates, and apache inside!

Claudia Kosny

Thursday 16 November 2006 8:57:46 am

Hi Philip

If you upload a file with PHP, the file is first stored in whatever you have specified as tmp directory in your php.ini. Then your script (the action of the form you used to upload) moves the uploaded file to the final destination directory, e.g. /var/storage

So you have to make sure that PHP can acess both the tmp directory and the /var directory (and all its subfolders).

It is not always necessary to create a tmp directory for PHP as long as PHP can access the system default: http://lu.php.net/manual/en/ini.core.php#ini.upload-tmp-dir

You could try whether the problem is caused by EZ by writing a small php script that allows you to upload a file and moves this file into the var directory, but you need at least a bit of PHP knowledge for this.

Also don't forget to enable full debug output and check whether you get anything there, maybe the problem is not caused by any permissions. Also check whether the problem occurs for all kinds of upload or maybe just for images or just for packages.

Good luck

Claudia