Forums / Install & configuration / Logo upload not working ez 3.10

Logo upload not working ez 3.10

Previous topic

Install & configuration

Next topic

Author	Message
Dearg OBartuin	Wednesday 10 September 2008 3:05:27 pm Hi all, This is my first post, i have been using ez for a few months and i love the product. I do not claim to understand many features but i do understand what i need in order to create a great looking website for our business. I have a few problems which i have searched the forum and read the documentation and still found no resolution hence my forum post. i will post each issue seperatly 1. Our company logo (12k JPG file) does not appear in the header bar after uploading via the settings section, new image file for upload! I get no error however the preview has no image thumbnail. The file name / mime type and size all has content but still no logo on the main page. It is worth mentioning the particular site this refers to is my 2nd ez publish website, the logo upload does function on my first website on the same server! http://www.touchscreenmedia.tv/ (no logo) http://www.vitlive.com (working logo) I hope to get some pointers on what to try. Thank you in advance, Dearg
Andrew Duck	Wednesday 17 September 2008 10:03:56 am Hi Dearg, I tried visiting your sites listed but both through up a kernel 1 access denied message. At the moment it looks like your mysql server may possible be down: http://www.vitlive.com/vit/index.php/ezinfo/is_alive I was thinking about your upload error, potentially you have incorrect permissions on the var directory and its subdirectories preventing the webserver from writing the uploaded file to the filesystem. Regards, Andrew. Andrew Duck, Executive Director, Quiqcorp Limited eZ Certified Developer and Trainer. Member of the Community Project Board http://quiqcorp.com \| http://twitter.com/andrewduck

Author

Message

Dearg OBartuin

Wednesday 10 September 2008 3:05:27 pm

Hi all,

This is my first post, i have been using ez for a few months and i love the product. I do not claim to understand many features but i do understand what i need in order to create a great looking website for our business.

I have a few problems which i have searched the forum and read the documentation and still found no resolution hence my forum post. i will post each issue seperatly

1. Our company logo (12k JPG file) does not appear in the header bar after uploading via the settings section, new image file for upload!
I get no error however the preview has no image thumbnail. The file name / mime type and size all has content but still no logo on the main page.

It is worth mentioning the particular site this refers to is my 2nd ez publish website, the logo upload does function on my first website on the same server!

http://www.touchscreenmedia.tv/
(no logo)

http://www.vitlive.com
(working logo)

I hope to get some pointers on what to try.

Thank you in advance,

Dearg

Andrew Duck

Wednesday 17 September 2008 10:03:56 am

Hi Dearg,

I tried visiting your sites listed but both through up a kernel 1 access denied message.
At the moment it looks like your mysql server may possible be down: http://www.vitlive.com/vit/index.php/ezinfo/is_alive

I was thinking about your upload error, potentially you have incorrect permissions on the var directory and its subdirectories preventing the webserver from writing the uploaded file to the filesystem.

Regards,
Andrew.

Andrew Duck, Executive Director, Quiqcorp Limited
eZ Certified Developer and Trainer.
Member of the Community Project Board
http://quiqcorp.com | http://twitter.com/andrewduck