Forums / Install & configuration / Error 'Objet non available'

Error 'Objet non available'

Author Message

Franck T.

Wednesday 13 June 2007 8:54:33 am

Hi all,
I've been using Ez 3.8.0 for almost one year without any trouble.
Today when trying to reach my files (class file objetcs), the systems returns a kernel error 3 (object non available) and all files' size is fixed at 0 B !?
What is strange is that I can edit them when logged in the admin interface.
I don't know what's wrong, no changes have been done neither in the site nor in the database.
Any help would be helpfull.
I'm on Apache/2.0.54 (Win 2003 server ) with PHP/4.4.3
Thanks in advance.

Here is the debug output:

Module start 'content'
The specified file could not be found.
Error ocurred using URI: /site/index.php/siteaccess/content/download/ ...
Module end 'error'

Franck T.

Thursday 14 June 2007 1:20:47 am

All this seems very odd !
When i upload a new file object from the admin interface, it works fine and it's displayed normally in the public site.
But still impossible to reach the old files ( all with size 0 B) !
Here is the exact error message:

Error kernel (3)
Object is unavailable
The object you requested is not currently available.
Possible reasons for this are:
   * The id or name of the object was misspelled, try changing it.
   * The object is no longer available on the site

Can someone help me know what this issue is about ?

Franck T.

Thursday 14 June 2007 3:03:51 am

Hum...i've just seen that my /var/storage folder in the server is almost empty !
It means that all the old uploaded files have been deleted but i don't know how !
I'm simply going mad...
Can someone tell me if restoring the folder (from my backup) will solve this problem or shall i also restore the mysql database ?
Thanks if you have any idea !

meriam santos

Tuesday 23 December 2008 2:55:03 pm

Hi Frank,

have you fixed this?

can you please let us know how you fixed this?

thanks,
Meriam